{"id":234332,"date":"2022-02-21T10:17:43","date_gmt":"2022-02-21T10:17:43","guid":{"rendered":"https:\/\/letsbecool.com\/?p=234332"},"modified":"2024-02-24T12:41:32","modified_gmt":"2024-02-24T12:41:32","slug":"3-benefits-of-using-video-calling-technologies-for-your-customers","status":"publish","type":"post","link":"https:\/\/letsbecool.com\/tr\/3-benefits-of-using-video-calling-technologies-for-your-customers\/","title":{"rendered":"M\u00fc\u015fterileriniz \u0130\u00e7in G\u00f6r\u00fcnt\u00fcl\u00fc Arama Teknolojisi Kullan\u0131m\u0131n\u0131n 3 Faydas\u0131"},"content":{"rendered":"[et_pb_section fb_built=”1″ _builder_version=”4.9.4″ _module_preset=”default” custom_padding=”0px|||||”][et_pb_row _builder_version=”4.9.4″ _module_preset=”default” custom_padding=”0px|||||”][et_pb_column _builder_version=”4.9.4″ _module_preset=”default” type=”4_4″][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″ custom_margin=”||-14px|||”]

Covid-19 salg\u0131n\u0131ndan sonra bir\u00e7ok i\u015fletme uzaktan \u00e7al\u0131\u015fma \u015feklini benimsedi. G\u00f6r\u00fcnt\u00fcl\u00fc aramalar uzaktan \u00e7al\u0131\u015fman\u0131n \u00f6nemli bir par\u00e7as\u0131 haline gelerek 21. Y\u00fczy\u0131l\u2019da bir d\u00f6n\u00fcm noktas\u0131 olu\u015fturdu.<\/span><\/p>\n

Ba\u015fta sadece \u015firket i\u00e7i g\u00f6r\u00fc\u015fmeler i\u00e7in kullan\u0131lan g\u00f6r\u00fcnt\u00fcl\u00fc aramalar yeni bir boyut kazanarak m\u00fc\u015fterilerle etkile\u015fime ge\u00e7me konusunda \u00f6nemli hale geldi. M\u00fc\u015fterilerle \u00e7evrimi\u00e7i g\u00f6r\u00fc\u015fmek i\u00e7in bir\u00e7ok yeni yaz\u0131l\u0131m geli\u015ftirildi ve m\u00fc\u015fteriler bu yaz\u0131l\u0131mlar ile art\u0131k birlikte i\u015fletmelerle minimum eforla ileti\u015fime ge\u00e7ebiliyor.<\/span><\/p>\n

Asl\u0131nda \u015fu an yeni bir \u00e7a\u011f\u0131n ba\u015f\u0131nday\u0131z. Pandemi ile birlikte i\u015fletmelerin m\u00fc\u015fterilerle etkile\u015fimi \u00e7evrimi\u00e7i hale geldi. E\u011fer i\u015fletmeniz i\u00e7in b\u00fcy\u00fcmeyi hedefliyorsan\u0131z, en son teknolojilerden haberdar olmal\u0131 ve g\u00f6r\u00fcnt\u00fcl\u00fc aramalar\u0131n potansiyelini hedefleriniz i\u00e7in bir h\u0131zland\u0131r\u0131c\u0131 olarak g\u00f6rmelisiniz.<\/span><\/p>\n

Peki g\u00f6r\u00fcnt\u00fcl\u00fc aramalar\u0131n i\u015fletmeniz i\u00e7in ne gibi faydalar\u0131 var? G\u00f6r\u00fcnt\u00fcl\u00fc aramalarla m\u00fc\u015fterilerinizle etkile\u015fime ge\u00e7erek i\u015fletme hedeflerinize nas\u0131l ula\u015fabilirsiniz?<\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.9.4″ _module_preset=”default” column_structure=”3_5,2_5″ custom_padding=”0px|||||”][et_pb_column _builder_version=”4.9.4″ _module_preset=”default” type=”3_5″][et_pb_image src=”https:\/\/letsbecool.com\/wp-content\/uploads\/2022\/02\/linkedin-sales-solutions-Be5aVKFv9ho-unsplash.jpg” _builder_version=”4.9.4″ _module_preset=”default” alt=”a-man-at-a-video-call-his-laptop-with-4-people” title_text=”linkedin-sales-solutions-Be5aVKFv9ho-unsplash” hover_enabled=”0″ sticky_enabled=”0″ custom_margin=”19px|||||”][\/et_pb_image][\/et_pb_column][et_pb_column _builder_version=”4.9.4″ _module_preset=”default” type=”2_5″][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]

1. \u00c7ok Kanall\u0131 (Omnichannel) Deneyim ve Artan M\u00fc\u015fteri Memnuniyeti<\/strong><\/h3>\n

\u00c7ok kanall\u0131 m\u00fc\u015fteri servisleri art\u0131k pazarlaman\u0131n gelece\u011fi olarak g\u00f6r\u00fcl\u00fcyor ve sitenize ekledi\u011finiz chat botlar, e-posta gibi hizmetlerin yan\u0131 s\u0131ra g\u00f6r\u00fcnt\u00fcl\u00fc aramalar, m\u00fc\u015fteri deneyimini b\u00fct\u00fcnsel bir hale getiriyor ve m\u00fc\u015fteri memnuniyetini art\u0131r\u0131yor.<\/span><\/p>\n

M\u00fc\u015fterileriniz \u00fcr\u00fcnlerinizle ilgili merak etti\u011fi \u015feyleri sormak i\u00e7in tek t\u0131k ile sizinle ileti\u015fime ge\u00e7tikleri bir g\u00f6r\u00fcnt\u00fcl\u00fc arama hizmeti oldu\u011funu hayal edin, siz olsayd\u0131n\u0131z bu hizmetten memnun kalmaz m\u0131yd\u0131n\u0131z?<\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.9.4″ _module_preset=”default” custom_padding=”0px|||||” custom_margin=”|auto|-39px|auto||”][et_pb_column _builder_version=”4.9.4″ _module_preset=”default” type=”4_4″][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]

2. Potansiyel M\u00fc\u015fterileri Belirleme ve Strateji Geli\u015ftirme<\/strong><\/h3>\n

Web sitenize ya da sosyal medya hesaplar\u0131n\u0131za ekledi\u011finiz g\u00f6r\u00fcnt\u00fcl\u00fc g\u00f6r\u00fc\u015fme se\u00e7ene\u011fi sadece m\u00fc\u015fterilerinizin size ula\u015fmas\u0131n\u0131 sa\u011flamakla kalm\u0131yor ayn\u0131 zamanda potansiyel m\u00fc\u015fterilerinizin kim oldu\u011fuyla ilgili demografik \u00f6zelliklere de eri\u015fme imkan\u0131 buluyorsunuz.\u00a0<\/span><\/p>\n

Elde etti\u011finiz bu bilgiler do\u011frultusunda sat\u0131\u015f ve pazarlama stratejilerinizi geli\u015ftirebilir ve hedef kitleniz ile ilgili daha do\u011fru kampanyalar haz\u0131rlayabilirsiniz.<\/span><\/p>\n

Ayr\u0131ca sa\u011flad\u0131\u011f\u0131n\u0131z g\u00f6r\u00fcnt\u00fcl\u00fc arama hizmeti ile birlikte artan m\u00fc\u015fteri memnuniyeti ve do\u011fru bilgilendirme ile potansiyel m\u00fc\u015fteri d\u00f6n\u00fc\u015f\u00fcm\u00fcn\u00fcz b\u00fcy\u00fck oranda artacakt\u0131r.<\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.9.4″ _module_preset=”default” column_structure=”1_3,2_3″ min_height=”389.5px” custom_padding=”||0px|||”][et_pb_column _builder_version=”4.9.4″ _module_preset=”default” type=”1_3″][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]

<\/strong><\/h3>\n

3. Sat\u0131\u015f S\u00fcresinde Azalma ve Artan Sat\u0131\u015f Verimlili\u011fi<\/strong><\/h3>\n

<\/strong><\/p>\n

G\u00fcn\u00fcm\u00fczde bir\u00e7ok i\u015fletmenin sorunu haline gelen m\u00fc\u015fteri karars\u0131zl\u0131\u011f\u0131 ve sat\u0131\u015f s\u00fcrelerinin artmas\u0131 sat\u0131\u015f oranlar\u0131n\u0131n harcanan zamana g\u00f6re d\u00fc\u015fmesine sebep oluyor. Fakat yeni teknolojilerle birlikte art\u0131k hem sat\u0131\u015f i\u00e7in harcanan \u00e7aba azal\u0131yor hem de sat\u0131\u015f verimlili\u011fi art\u0131yor.<\/span>\u00a0<\/span><\/p>[\/et_pb_text][\/et_pb_column][et_pb_column _builder_version=”4.9.4″ _module_preset=”default” type=”2_3″][et_pb_image src=”https:\/\/letsbecool.com\/wp-content\/uploads\/2021\/12\/jason-goodman-0K7GgiA8lVE-unsplash-scaled.jpeg” _builder_version=”4.9.4″ _module_preset=”default” alt=”happy-vibes-at-office-a-women-is-laughing-with-her-collegue” title_text=”jason-goodman-0K7GgiA8lVE-unsplash” hover_enabled=”0″ sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.9.4″ _module_preset=”default” custom_padding=”0px|||||”][et_pb_column _builder_version=”4.9.4″ _module_preset=”default” type=”4_4″][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]

M\u00fc\u015fterilere sundu\u011funuz g\u00f6r\u00fcnt\u00fcl\u00fc arama se\u00e7ene\u011fi ile m\u00fc\u015fterilerinizin do\u011fru bilgilendirme ve ki\u015fiselle\u015ftirilmi\u015f ayr\u0131cal\u0131kl\u0131 bir hizmetle sat\u0131\u015f s\u00fcrecine dahil olmas\u0131n\u0131 h\u0131zland\u0131r\u0131yorsunuz. Bu sayede sat\u0131\u015fa haz\u0131r hale gelen m\u00fc\u015fterilerinizle birlikte ister \u00e7evrimi\u00e7i ister ise yak\u0131n sat\u0131\u015f s\u00fcresini azaltm\u0131\u015f oluyorsunuz.<\/span><\/p>\n

K\u0131saca \u00f6zetlemek gerekirse, m\u00fc\u015fteriler uzun kuyruklarda beklemek zorunda kald\u0131klar\u0131nda ya da sohbet robotlar\u0131yla konu\u015fmak zorunda kald\u0131klar\u0131nda hayal k\u0131r\u0131kl\u0131\u011f\u0131na u\u011framaktad\u0131rlar. E\u011fer m\u00fc\u015fterileriniz b\u00fct\u00fcn bunlar\u0131n yerine birka\u00e7 saniye i\u00e7inde i\u015fletmenizle g\u00f6r\u00fcnt\u00fcl\u00fc olarak ileti\u015fime ge\u00e7ebilirlerse bu hayal k\u0131r\u0131kl\u0131\u011f\u0131 ortadan kalkacak ve memnuniyete d\u00f6n\u00fc\u015fecektir.<\/span><\/span><\/p>\n

Artan m\u00fc\u015fteri memnuniyeti ise beraberinde sat\u0131\u015f verimlili\u011fini getirir. \u00c7\u00fcnk\u00fc \u00e7ok k\u0131sa s\u00fcrede potansiyel m\u00fc\u015fterilerinizin taleplerine y\u00fcz y\u00fcze cevap verebilir hale gelirsiniz ve y\u00fcz y\u00fcze al\u0131\u015fveri\u015f deneyimi ya\u015fatmak, mimiklerin ve di\u011fer fiziksel b\u00fct\u00fcn unsurlar\u0131n kullan\u0131lmas\u0131 beraberinde di\u011fer ileti\u015fim t\u00fcrlerine g\u00f6re daha verimli ve do\u011fru ileti\u015fimi beraberinde getirir.<\/span><\/p>\n

\u00a0<\/span><\/p>\n

E\u011fer siz de m\u00fc\u015fterilerinizin size tek t\u0131k ile ula\u015fmas\u0131n\u0131 istiyorsan\u0131z ve g\u00f6r\u00fcnt\u00fcl\u00fc arama hizmeti sunmak istiyorsan\u0131z, hemen bizimle ileti\u015fime ge\u00e7in ve 11Sight ile benzersiz bir m\u00fc\u015fteri deneyimi olu\u015fturun!<\/strong><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]","protected":false},"excerpt":{"rendered":"

Within the Covid-19, many businesses have adopted the remote working method. Video calls have become an important part of remote work, marking as a turning point in the 21st century. Video calls, which were used only for in-company calls, in the beginning, gained a new dimension and became important in interacting with customers. Much new […]<\/p>","protected":false},"author":1,"featured_media":234337,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[21,1],"tags":[],"class_list":["post-234332","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","category-uncategorized"],"jetpack_featured_media_url":"https:\/\/letsbecool.com\/wp-content\/uploads\/2022\/02\/linkedin-sales-solutions-VtKoSy_XzNU-unsplash.jpg","_links":{"self":[{"href":"https:\/\/letsbecool.com\/tr\/wp-json\/wp\/v2\/posts\/234332","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/letsbecool.com\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/letsbecool.com\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/letsbecool.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/letsbecool.com\/tr\/wp-json\/wp\/v2\/comments?post=234332"}],"version-history":[{"count":5,"href":"https:\/\/letsbecool.com\/tr\/wp-json\/wp\/v2\/posts\/234332\/revisions"}],"predecessor-version":[{"id":234341,"href":"https:\/\/letsbecool.com\/tr\/wp-json\/wp\/v2\/posts\/234332\/revisions\/234341"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/letsbecool.com\/tr\/wp-json\/wp\/v2\/media\/234337"}],"wp:attachment":[{"href":"https:\/\/letsbecool.com\/tr\/wp-json\/wp\/v2\/media?parent=234332"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/letsbecool.com\/tr\/wp-json\/wp\/v2\/categories?post=234332"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/letsbecool.com\/tr\/wp-json\/wp\/v2\/tags?post=234332"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}